Privacy Policy

1. Introduction

National Human Rights Corporation ("NHRC", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nhrcindia.com, make donations, register for membership, or use our services. This policy is compliant with applicable Indian laws including the Information Technology Act, 2000 and rules thereunder.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal address, date of birth, and identification details when you register, donate, or contact us.
• Payment Information: Payment details processed securely through our payment gateway (Razorpay). We do not store complete card numbers or CVV. Transaction records are retained for accounting and legal compliance.
• Usage Data: IP address, browser type, device information, pages visited, and timestamps for improving our services.
• Communications: Records of correspondence when you contact us via email, phone, or complaint forms.

3. How We Use Your Information

We use collected information to:

• Process donations, memberships, and other payments
• Maintain membership records and issue membership cards
• Respond to complaints and inquiries
• Send transactional communications (receipts, confirmations)
• Comply with legal and regulatory obligations
• Improve our website and services
• Prevent fraud and ensure security

4. Payment Gateway & Data Security

All online payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Your payment data is encrypted and transmitted securely. We do not store your full card details. We retain only transaction references, amounts, and status for record-keeping and refund processing.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only with:

• Service providers (payment gateway, hosting) who assist our operations under strict confidentiality
• Government or regulatory authorities when required by law
• Legal advisors when necessary for legal proceedings

6. Data Retention

We retain personal and transaction data as required for legal compliance, accounting (typically 7 years), membership management, and to fulfill our organizational objectives. You may request deletion of non-essential data subject to legal obligations.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. Contact us at our registered address or email to exercise these rights. We will respond within a reasonable timeframe as per applicable law.

8. Cookies

Our website may use cookies for session management, security, and improving user experience. You can disable cookies in your browser settings, though some features may not function properly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

For privacy-related queries or to exercise your rights, contact us at our registered office: Raghunathganj, Murshidabad, West Bengal – 742225, or via email at the contact details provided on our website.